As we navigate through significant changes in the healthcare landscape with the intended rollout of the National Health Insurance (NHI) in South Africa, we want to ensure that you stay informed and confident about the validity and continuation of your health insurance policy with Affinity.

What is NHI?

The National Health Insurance (NHI) is a government initiative in South Africa to provide all citizens and residents with access to essential healthcare, regardless of their income level. While the NHI is designed to cover essential health services, private health insurance, such as Affinity, isn’t going away. It will continue to exist for the foreseeable future during the implementation and transitional period.

Once implemented, medical coverage, including medical insurance, will complement NHI by offering services that are not covered, such as certain medications, private hospital rooms and specialised care.

However, this final implementation is still several years away.

Timeframe for Implementation

The NHI should be implemented in phases over the next five years, allowing a gradual transition that ensures all stakeholders, including private health insurers like Affinity, adapt effectively. During this period, we are committed to fully informing you of any changes that might affect your policy or our services. In the meantime, as your trusted private health insurer, we will work tirelessly with the government to ensure a seamless transition for our members.

Policy Validity and Continuation

We understand that changes in the national healthcare policy may raise questions about your current insurance coverage. We wish to reassure you that your health insurance policy remains valid and in effect. All your benefits, services, and coverage continue as agreed in your policy terms and conditions. No immediate change will affect your policy due to the planned NHI rollout.

Continued Benefits and Services

Our commitment to your health and well-being remains unwavering. We continue to offer comprehensive health insurance solutions that complement the NHI’s objectives to ensure universal healthcare coverage. Whether you need access to private healthcare providers, specialised medical services, or exclusive health benefits, your policy with us continues to provide you significant value and peace of mind.

Keeping You Informed

Affinity is actively engaged in discussions with healthcare authorities and closely monitors the implementation of the NHI. We promise to keep you updated with all relevant information that could affect your health insurance coverage. Expect regular updates via email, social media sites, and our official website.

Questions and Support

Should you have any questions or need further clarification regarding your policy or the NHI rollout, please do not hesitate to contact our dedicated customer support team. We are here to help you navigate these changes seamlessly.

We appreciate your continued trust in Affinity. Thank you for choosing us as your leading health partner.

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